Privacy and Cookies Policy

1. Introduction

We are committed to safeguarding the privacy of our website visitors.

This policy applies where we are acting as a data controller with respect to the personal data of our website visitors that is supplied through this website; in other words, where we determine the purposes and means of the processing of that personal data.

We use cookies on our website. Insofar as required by applicable law, we will ask you to consent to our use of cookies when you first visit our website. For more information about managing cookies, see Section 14.

More information about us and our handling of your personal data is set out in our terms and conditions.

2. How We Use Your Personal Data

In this section we have set out the general categories of personal data that we may process, the purposes for which we may process personal data, and the legal bases of the processing.

We may process any of your personal data identified in this policy where necessary for the establishment, exercise or defence of legal claims, whether in court proceedings or in an administrative or out-of-court procedure. The legal basis for this processing is our legitimate interests, namely the protection and assertion of our legal rights, your legal rights and the legal rights of others.

We may process any of your personal data where necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, or obtaining professional advice.

Please do not supply any other person's personal data to us, unless we prompt you to do so.

3. Providing Your Personal Data to Others

We may disclose your personal data to our insurers and/or professional advisers insofar as reasonably necessary for the purposes of obtaining or maintaining insurance coverage, managing risks, obtaining professional advice, or the establishment, exercise or defence of legal claims.

We may disclose your personal data, directly or indirectly, to our cloud services, hosting services, backup services and communications services providers, to enable them to provide those services.

We may also disclose your personal data where such disclosure is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

4. International Transfers of Your Personal Data

In this section, we provide information about the circumstances in which your personal data may be transferred from a location within the European Economic Area (EEA) to a location outside the EEA.

We may make transfers for the purpose of enabling the provision of hosting, back-up and content delivery services. These transfers will be protected by appropriate safeguards, namely the use of standard contractual clauses.

You acknowledge that personal data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such personal data by others.

5. Retaining and Deleting Personal Data

Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes. For more information about our data retention and deletion policies, see our contact page.

Notwithstanding the other provisions of this section, we may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, or in order to protect your vital interests or the vital interests of another natural person.

6. Security of Personal Data

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

Data relating to financial transactions that is sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.

You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.

You should ensure that any password you may use for our website is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

7. Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

8. Your Rights

Your principal rights under data protection law are:

• the right to access
• the right to rectification
• the right to erasure
• the right to restrict processing
• the right to object to processing
• the right to data portability
• the right to complain to a supervisory authority
• the right to withdraw consent

You have the right to confirmation as to whether or not we process your personal data and, where we do, access to the personal data, together with certain additional information.

You have the right to have any inaccurate personal data about you rectified and, taking into account the purposes of the processing, to have any incomplete personal data about you completed.

In some circumstances you have the right to the erasure of your personal data without undue delay. However, there are exclusions of the right to erasure, including where processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise or defence of legal claims.

You may exercise any of your rights in relation to your personal data by written notice to us.

9. Third Party Websites

Our website includes hyperlinks to, and details of, third party websites.

We have no control over, and are not responsible for, the privacy policies and practices of third parties.

10. Updating Information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

11. About Cookies and Local Storage

A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

Cookies may be either 'persistent' cookies or 'session' cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.

Local storage is the storage of data sent by our web server to your web browser. This data is not sent back to the web server.

12. Cookies and Local Storage That We Use

We use cookies for the following purposes:

• Authentication — we use cookies to identify you when you visit our website and as you navigate our website
• Ecommerce and shopping cart — we use cookies to enable the functioning of our ecommerce systems and to maintain the state of your shopping cart
• Analysis — we use cookies to help us to analyse the use and performance of our website and services
• Cookie consent — we use cookies to store your preferences in relation to the use of cookies more generally

We use local storage for the following purposes:

• Browser tab synchronisation — to synchronise state, available features and limits between different web browser tabs
• Save settings — to save your sidebar lock/unlock settings
• Ecommerce — to facilitate ecommerce functionality

13. Cookies Used by Our Service Providers

Our service providers use cookies and those cookies may be stored on your computer when you visit our website.

We use Google Analytics to analyse the use of our website. Google Analytics gathers information about website use by means of cookies. The information gathered relating to our website is used to create reports about the use of our website.

14. Managing Cookies

Our website includes cookie management options. There are two different categories of cookies: cookies that are necessary for the operation of our website and the provision of our services, and cookies that we use for analytics purposes. To use our website and services, your browser must accept the necessary cookies. However, you may accept or reject the analytics cookies.

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version.

Blocking all cookies will have a negative impact upon the usability of many websites. If you block cookies, you will not be able to use all the features on our website.